Our Standards

At Sound Radiology we are committed to combining the highest standards in medical imaging with the personalised attention you deserve. To us, Care is Everything.

Customer Service

Customer ServiceCustomer Service in not just words to us, it is the foundation of all aspects of Sound Radiology. Understanding the needs of our patients coupled with those of their medical professionals is just the beginning.

Our dedicated staff believe that Care Is Everything. We are committed to combining the highest standards in medical imaging with the personalised attention you deserve.

Our People

Our PeopleOur staff are carefully selected to ensure that they high the high standards in radiology combined with the caring nature you deserve. The integrity and quality of our imaging staff is paramount to excellence in the medical imaging we provide.

Our staff are driven to not only provide the highest quality in their imaging but also to treat you with the respect you deserve. Meet our people.

Appointments

Customer ServiceOur aim is to provide you with appointment options within 1 – 2 working days of your booking. We understand urgency and will work with you to find a time that meets your needs as well as the preparation requirements for your examination.

Our opening hours are between 8am – 5.30pm weekdays and 8.30 -11.30am on Saturday mornings for select examinations.

Our Modern Premises

PremisesSound Radiology offers a convenient, centrally located premises on the city fringe. We provide you with free onsite car-parking, right at the door for your convenience (enter on Hone St off Fullarton Road).

Our spacious and modern waiting room gives you the space for privacy with areas for children, extensive magazine collection, free WiFi, reading material and television viewing.

Results

ResultsAt Sound Radiology your results are our priority. Unlike many locations, we have a Radiologist onsite every weekday to ensure we take your results seriously. They are available to communicate directly with your doctor to fast-track your medical management.

For our referrers, we are able to offer electronic downloads straight into your management system as well as online viewing (including Mac and Tablet compatibility). 

Click here for enquiries.

Payment Structure

AppointmentAt Sound Radiology we understand the rising cost of living. Image accuracy is dependent on the equipment we use and the expertise of our staff.  In order for us to meet these high (and necessary) standards, we have to charge a competitive co-payment. Bulk Billing does not allow for the experienced staff and high diagnostic equipment such as Low Dose CT Scanners that are essential for best practice.

Full account payment is required on the day of your examination. Please see Our Payment Policy for more details.